fREQUENTLY ASKED QUESTIONS
- Q: Do you charge for delivery?
- A: We offer free delivery on orders equal to or over R1250 and R110 delivery fee on orders below R1250.
- Q: How long after ordering will the goods be delivered?
- A: 1-3 days delivery to major centres. (Major centres include properties within a 50km radius of the major cities in South Africa. If you are not in a main centre, it may take a few days longer) You are also welcome to make arrangements to collect from our Kloof outlet
- Q: How do I know when my order has been dispatched?
- A: We will send you a shipment confirmation email or text as soon as your order has been dispatched.
- Q: Can I pay for my order when collecting from the outlet?
- A: Yes, you can pay by cash or credit/debit card payment on collection from the store
- Q: Can I return a product?
- A: Sure, please see SALON SOURCE Returns & Exchange Policy here